Job Description: As a Crew Leader for the Landscape Maintenance Division, you will manage crew laborers and ensure the completion of landscaping tasks. Ideally, with at least two years of landscape experience, you will maintain positive customer relations, ensure customer satisfaction, and complete jobs efficiently. You will provide landscape management services to meet property needs and increase customer satisfaction, monitoring quality through proactive communication with clients and the management team.
Your responsibilities will include:
- Customer Relations: Maintain awareness of customer expectations and production quality on assigned properties. Communicate any deficiencies to production and support in finding resolutions.
- Safety: Support production in maintaining a safe working environment.
- Performance Monitoring: Oversee work crews’ performance on assigned properties. Communicate training, discipline, and process improvement needs to production.
- Best Practices: Support and participate in developing, implementing, and refining departmental best practices in field operations and safety.
- Customer Service: Provide and maintain excellent customer service, exceeding customer expectations.
- Field Reporting: Ensure accurate field reporting and record-keeping, facilitating effective communication between field and office.
- Tool and Vehicle Maintenance: Follow company policies, procedures, and forms to ensure proper maintenance of tools and company vehicles.
- Proactive Management: Inspect properties to identify and address landscape issues before the customer notices them.
- Property Appearance: Ensure properties meet customer expectations regarding appearance and beauty.
- Training: Support and assist in training laborers to deliver services consistent with contract specifications and company standards.
- Other Duties: Perform other duties as assigned.
What’s in It for You:
- Opportunity to lead and learn in an outdoor job.
- Be part of a company that values its team and the community.
- Work in a friendly environment where everyone’s ideas matter.
- Pay range: $18 and up, depends on many factors.
Who We’re Looking For:
- Someone who can take charge and motivate a team.
- A person who loves being outdoors and wants to improve their community.
- Someone eager to learn and grow in their career.
- A good listener with strong English skills and some Spanish knowledge to be able to assist and work with more people.
- Experience in landscaping or a similar job.
Our Ideal Candidate Will Have:
- Valid California driver’s license.
- Professional attitude and appearance.
- Effective communication skills.
- Proven time management skills.
- Plant knowledge and horticultural background are a plus. As are:
- Experience using a 21” lawn mower, hedge trimmer, blower, and edger.
- Experience with pesticides, herbicides, and fungicides.
- Knowledge of programming irrigation controllers.
Physical Demands/Work Environment:
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to sit, use hands for finger movement, reach with hands and arms, listen, and talk clearly. The employee is required to stand and walk for long periods when working outside the office environment. The employee must frequently lift and/or move up to 50 pounds and is encouraged to seek assistance for anything over this amount. The employee must be able to work in extreme conditions (temperatures may exceed 100 degrees Fahrenheit) and in direct sunlight for extended periods. Shade will be provided as necessary. The employee must also be able to bend, stoop, and twist continuously throughout the day.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The duties listed are not a complete list of responsibilities, performance standards, job requirements, or skills associated with this job. While this is intended to be an accurate reflection of the job, management reserves the right to revise the position description as necessary.All requirements of this job position will comply with all labor laws of the State of California.
